These terms set out how your account on m88capital works — what you agree to when you access the platform, how your wallet and transactions are handled, and what applies when you use DuitNow, FPX or Bank Transfer. Access and eligibility depend on local law and are available where local law permits in Malaysia.
Covers Your Account & Wallet
DuitNow · FPX · Bank Transfer
Malaysia-Applicable Terms
Updated Policy, Always Accessible
POLICY SCOPE
How These Terms Apply to You
By accessing m88capital, you accept these terms in full. They cover every action taken through your account — logging in, funding your wallet via DuitNow or FPX, placing activity in the lobby, and requesting a withdrawal back to your bank. We apply these terms consistently across all sessions, whether you access from a phone browser or a desktop connection. Your account is personal and non-transferable. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. If you notice any access you did not authorise, contact our support team through the channel shown in your account dashboard. We may update these terms when platform rules, payment rail requirements, or applicable regulations change. When that happens, the revised version replaces the previous one and the effective date is updated at the top of this page. Continued use of your account after a revision means you accept the updated terms. If you do not agree to a revision, you may close your account by following the steps in your account settings or by contacting support. Availability of any feature, game or payment method — including DuitNow, FPX and Bank Transfer — depends on local law and is only accessible where local law permits.
DuitNow
FPX
Bank Transfer
Malaysia Access
WHAT THIS COVERS
What Falls Inside and Outside This Policy
These terms define exactly which parts of your m88capital experience they govern and where third-party rules take over. Knowing the boundary helps you direct questions to the right place.
Account Access
These terms cover your login, session activity, and account security obligations. How you access your account — via phone browser or desktop — is your responsibility once credentials are issued. Report unauthorised access through the support path in your account dashboard.
Wallet & Transactions
Funding and withdrawal through DuitNow, FPX or Bank Transfer fall fully under these terms. Transaction limits, verification steps, and wallet balance queries are governed here. The exact limits and fields are shown inside your account at the point of transaction.
Site Content & Games
Game rules, lobby availability, and in-game mechanics are set by the individual game provider. m88capital hosts the content; the provider's own rules govern each game round. Check in-game information for mechanics specific to titles you play.
Third-Party Services
Payment processors, banking networks, and any linked external service operate under their own terms. When a DuitNow or FPX transaction is handed off to your bank or payment provider, that institution's policies apply from that point forward.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under These Terms
You have several practical options available to you at any time under this policy. Your transaction history is accessible in full after login — every wallet credit, withdrawal request, and account change is logged and visible under your account activity tab. If you spot a record that looks incorrect, raise it with our support team directly; we will review the entry against our system logs and respond through your registered contact. To update personal details on your account — such as your registered contact number or email address — go to the account settings section after login and follow the fields shown there. Some changes require identity verification before they take effect, and the required steps are shown on screen at that point. For any question about how these terms apply to your specific situation, reach out via the support path listed on this page.
Review Your Records
Your full transaction and session history is available after login under the account activity section. No request is needed — it is always there.
Correct Account Details
Update your registered email, contact number or preferences directly in account settings. Identity verification may be required for certain changes; follow the on-screen steps.
Raise a Query
If a transaction record looks wrong or a term is unclear, contact support with your account ID and the relevant date. We will review against our logs and reply to your registered contact.
Request Account Closure
To close your account, follow the steps in account settings or contact support. Outstanding wallet balances must be resolved before closure can be completed.
POLICY CONTACT
How to Reach Us About These Terms
Questions about these terms, your account rights, or a specific transaction can be directed to our support team. Use the contact path that suits your query — live chat is the quickest route for account-specific questions.
Live Chat
Available directly from your account dashboard after login. Fastest path for account-specific questions about transactions, wallet status or term clarifications.
Email Support
For written queries or documentation requests related to these terms, use the email address shown in the contact section of your account settings page.
Help Centre
The Help Centre inside your account covers common term and policy questions with step-by-step guidance. Check there first for wallet, transaction and access FAQs.
HOW WE HANDLE THIS
Data, Security & Policy Practices
We take the handling of your account data seriously. Here is how we manage the key areas this policy touches.
Data Handling
Account data — including wallet history and session logs — is stored securely and used only to operate your account and comply with applicable regulations. We do not sell or share your data with third parties outside of what is required to process DuitNow, FPX or Bank Transfer transactions.
Cookies & Tracking
We use cookies to keep your session active and to remember account preferences across visits. You can review or adjust cookie settings through your browser. Disabling certain cookies may affect how your account session behaves on mobile or desktop.
Account Security
Your account is protected by login credentials that only you hold. We recommend using a unique password and logging out after each session on a shared device. Suspicious activity on your account should be reported to support immediately via live chat.
Policy Change Requests
If you believe a term has been applied incorrectly to your account, submit a written query via the email support path. Include your account ID, the relevant date, and the specific term in question. We aim to respond through your registered contact.
TERMS FAQ
Common Questions About These Terms
Answers to the questions we hear most often about how these terms apply to your account on m88capital.
Do these terms apply to all payment methods, including DuitNow and FPX?
Yes. All transactions through your m88capital wallet — whether funded via DuitNow, FPX or Bank Transfer — are covered by these terms. Once a transaction is handed to your bank or payment provider, that institution's own policies also apply from that point.
How do I access my transaction history under this policy?
Log in to your account and go to the account activity section. Your full wallet and transaction history is there without any request needed. If a record looks incorrect, contact support with your account ID and the date of the transaction in question.
What happens if m88capital updates these terms?
The revised terms replace the previous version, and the effective date is updated at the top of this page. Continuing to use your account after a revision means you accept the updated terms. If you do not agree, you can close your account through settings or via support.
Can I correct my account details, and does that fall under these terms?
Yes. Updating your registered email, phone number or account preferences is covered by this policy. Go to account settings after login and follow the fields shown. Some changes require identity verification — the steps for that are shown on screen when required.
Who do I contact if I have a question about how a term applies to me?
Reach our support team via live chat in your account dashboard for the quickest response, or via the email address in your account settings for written queries. Include your account ID and the relevant term or transaction date so we can review your situation accurately.
Does this policy cover third-party services linked to my account?
These terms govern your account and transactions on m88capital. When a payment is processed through DuitNow, FPX or a bank network, those services operate under their own terms from the point of handoff. Access to all features depends on local law and eligible regions.