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This policy explains exactly what account and transaction data m88capital holds on your behalf, how it is used, and the steps available to you when you want to review, correct or remove it. Access to this platform depends on local law and where eligible use is permitted.
When you create an account, we collect the details you submit during registration — your name, contact information and login credentials. Each time a transaction moves through your account wallet, a record is created. This includes activity linked to DuitNow transfers, FPX online banking sessions and Bank Transfer confirmations. We hold these records to keep your account history accurate and to respond to queries you raise about your balance or transaction status. We do not sell your personal data to third parties for their own marketing. Data shared with payment processors — including those facilitating DuitNow and FPX — is limited to what those processors need to complete a transaction you initiated. Session data such as device type and browser session identifiers is collected to maintain continuity across your logins. Where you access the platform from a different device, this session data helps reconnect your account without requiring a full re-verification each time. Retention periods apply to each data category; the current retention schedule is shown in your account dashboard after login. Use of this platform and acceptance of this policy depends on local law and is available only where local law permits.
This policy applies to all activity within your m88capital account — from the moment you log in to the point your session ends. It covers the data generated by account access, in-platform transactions and support interactions. It does not extend to third-party sites you may reach through links on this platform, nor to the internal data practices of payment processors such as DuitNow or FPX gateways, which operate under their own separate policies.
All data collected at login, during active sessions and at logout falls within this policy. This includes device identifiers, session tokens and authentication records tied to your account.
Records of deposits and withdrawals processed through DuitNow, FPX and Bank Transfer are covered here. The data we hold is limited to what appears in your account transaction log.
Your interaction with game lobbies, table selections and navigation paths within the platform generates behavioural data. We use this only to maintain your session and account continuity.
Payment gateways, game content studios and external links operate under their own data policies. This policy does not govern what those third parties collect on their own systems.
Your account gives you direct access to most of the personal data we hold. Log in, head to your account settings, and the profile section shows the details currently on record — name, contact information and linked payment methods. If something looks wrong, you can submit a correction request directly from that screen. Transaction history, including DuitNow and FPX records, is visible in the wallet section of your account dashboard after login. For data that cannot be edited through the interface — such as historical transaction entries — raise a request through our support channel and we will review it. If you have a question about what specific data is held on your account, or you want to ask about deletion, the process starts with a written request to our support team. We aim to acknowledge such requests promptly; the current response window is shown in the support section of your account.
Log in and open your account settings. Your profile data, linked payment methods and session history are all visible there without needing to contact support first.
Found an error in your name or contact details? Use the edit fields in your profile page. For fields that are locked, submit a correction request through the support channel.
Any question about what we hold, how long we hold it, or who has access to it can be directed to our support team. Start with a written message through the contact path below.
Where local law permits a deletion request, submit it in writing to our support team. We will confirm what can be removed and what must be retained for legal or financial compliance.
Queries about your data, correction requests and policy questions can all reach us through the channels below. For account-specific data, have your registered contact detail ready so we can locate your record without delay.
The live chat button is visible at the bottom of every page after you log in. Use it for quick questions about what data your account holds or to start a correction request.
Send a written request to our support email for data deletion queries, policy clarifications or records that need a formal review. The current email address is listed in your account contact page.
Your account dashboard includes a help section with policy-related articles and a direct link to raise a support ticket. Check there first — many data questions are answered without waiting for a reply.
Your account data sits behind login authentication on every session. We use cookies to maintain your session state — meaning your account stays connected as you move between the game lobby and your wallet without signing in again. You can manage cookie preferences through your browser settings; adjusting them may affect how parts of the platform display. Data retention periods vary by category: transaction records linked to DuitNow, FPX and Bank Transfer are held for the period required to meet applicable financial record obligations. Profile data is retained while your account remains active. If you close your account, we will outline what is removed and what is kept, based on the obligations in place at that time.
Cookies keep your account session active as you navigate between the lobby, wallet and account settings. Browser-level cookie controls let you adjust these; changes take effect on your next login.
Records of DuitNow transfers, FPX sessions and Bank Transfer activity are kept for the period required under applicable financial obligations. The current retention window is shown in your account dashboard.
Your password and login credentials are stored in encrypted form. We do not store full payment card numbers or full bank account details — only the reference identifiers needed to match a transaction to your wallet.
When this policy is updated, a notice appears on your next login. The revision date at the top of the policy page tells you when the current version took effect. Continued use after that date means you have seen the notice.
These questions come up often when members check their account data or want to understand what this policy covers. If yours is not here, the support channel above is the right next step.
We collect the details you enter during registration — name, email address, contact number and the payment method you link to your wallet. Session data such as device type and login timestamps is also recorded to maintain account continuity across your devices.
Yes. A record of each transaction — including the method used, the amount and the timestamp — is stored in your account wallet history. Full bank account numbers are not stored; only the reference identifiers needed to match the transaction to your account.
Most of your data is visible directly in your account. Log in and open account settings to see your profile details, linked payment methods and transaction history. For data that is not shown in the interface, contact our support team with a written request.
Go to your account settings after logging in and use the edit fields in your profile section. If the field you need to change is locked — such as a registered name or identity detail — raise a correction request through live chat or the support email listed in your account help page.
Data is shared only where it is needed to process a transaction or run the platform. Payment processors for DuitNow, FPX and Bank Transfer receive only the data required to complete a transaction you started. We do not sell your personal data to third parties for their marketing purposes.
When you close your account, we outline which data is deleted and which must be retained. Transaction records tied to DuitNow, FPX and Bank Transfer are kept for the period required under applicable financial record obligations. Profile data and session history are removed within the window stated at the time of closure.